Information about data privacy
We, SoftTec GmbH, are responsible for this online offer and, as the provider of a teleservice, have to inform you at the beginning of your visit to our online offer about the type, scope and purposes of the collection and use of personal data in precise, transparent, comprehensible and easily accessible form in a clear and simple language. The content of the information must be available to you at all times. We are therefore obliged to inform you which personal data is collected or used. Personal data are all information relating to an identified or identifiable natural person.
We attach great importance to the security of your data and compliance with data protection regulations. The collection, processing and use of personal data is subject to the provisions of the currently applicable European and national laws.
With the following data protection declaration we would like to show you how we handle your personal data and how you can contact us:
Hindelanger Str. 35
D – 87527 Sonthofen
Phone numbers: +49 (0)8321 / 6749 68
Fax Number: +49 (0) 8321 / 6749 66
Our data protection officer
If you have any questions, please contact our data protection officer as follows:
Telefon: +49 (0)8325 / 927050
Order Processing Contract (CA Contract)
We offer an order processing contract according to GDPR for our customers to download under the following link:
For better comprehensibility, our data protection declaration does not differentiate between the sexes. For the purposes of equal treatment, corresponding terms apply to both sexes.
Article 4 of the EU Data Protection Ordinance (DSGVO) explains what the terms used, e.g. “personal data” or “processing”, mean.
The personal data of users processed within the scope of this online offer include inventory data (e.g. name and addresses of customers), contract data (e.g. services used, names of agents, payment information), usage data (e.g. websites visited on our online offer, interest in our products) and content data (e.g. entries in the contact form).
“Users” includes all categories of persons affected by data processing. This includes, for example, our business partners, customers, interested parties and other visitors to our online offer.
Data protection declaration
We guarantee that we collect, process, store and use your data only in connection with the processing of your enquiries and for internal purposes as well as to provide services or content requested by you.
Basics of data processing
We process personal data of users only in compliance with the relevant data protection regulations. This means that the user’s data will only be processed if a legal permission has been obtained, i.e.,
to provide our contractual services (e.g. processing of orders) and online services, or which are required by law,
your consent has been given, and
on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation and security of our online offer within the meaning of Art. 6 para. 1 letter f). DSGVO, in particular for range measurement, creation of profiles for advertising and marketing purposes, collection of access data and use of third-party services).
We would like to show you where the above legal bases are regulated in the DSGVO:
Consent Art. 6 para. 1 lit. a. and Art. 7 DSGVO
Processing for the performance of our services and implementation of contractual measures Art. 6 para. 1 lit. b. DSGVO
Processing for the fulfilment of our legal obligations Art. 6 para. 1 lit. c. DSGVO
Processing for the protection of our legitimate interests Art. 6 para. 1 lit. f. DSGVO
Data transmission to third parties
Data will only be passed on to third parties within the framework of legal requirements. We only pass on user data to third parties if this is necessary, for example, for contractual purposes or on the basis of justified interests in the economic and effective operation of our business operations.
If we use subcontractors to provide our services, we take appropriate legal precautions as well as appropriate technical and organizational measures to ensure the protection of personal data in accordance with the relevant legal regulations.
Transfer of data to a third country or international organisation
Third countries are countries in which the DSGVO is not directly applicable law. In principle, this includes all countries outside the EU and the European Economic Area.
No data will be transmitted to a third country or an international organisation without your consent or without a legal basis.
Duration of storage of your personal data
We adhere to the principles of data economy and data avoidance. This means that we only store the data you provide us for as long as necessary to fulfil the aforementioned purposes or as long as the various storage periods stipulated by the legislator. If the respective purpose expires or after the expiry of the corresponding periods, your data will be blocked or deleted routinely and in accordance with the statutory provisions.
For this purpose, we have developed an internal company concept to ensure this procedure.
Contacting caesar data & software
If you contact us via e-mail or contact form, you agree to the electronic communication. In the context of contacting us, personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. Your data is transmitted securely (SSL-encrypted). The information you provide will only be stored for the purpose of processing your inquiry and for possible follow-up questions.
We would like to give you the legal basis for this:
Processing for the performance of our services and implementation of contractual measures Art. 6 para. 1 lit. b. DSGVO
Processing for the protection of our legitimate interests Art. 6 para. 1 lit. f. DSGVO
We use software for the maintenance of customer data (CRM system) or comparable software based on our legitimate interests (efficient and fast processing of user enquiries).
We would like to point out that e-mails can be read or changed during transmission without authorization and unnoticed. Furthermore, we would like to point out that we use a software for filtering unsolicited e-mails (spam filter). The spam filter can reject emails that have been falsely identified as spam by certain features.
What rights do you have?
right to information
You have the right to obtain information about your stored data free of charge. Upon request, we will inform you in writing what personal data we have stored about you in accordance with applicable law. This also includes the origin and recipients of your data as well as the purpose of data processing.
Right to correction
You have the right to have your data stored with us corrected if it is incorrect. You can request a restriction of the processing, e.g. if you dispute the accuracy of your personal data.
Right to block
You can also have your data blocked. To ensure that your data can be blocked at any time, this data must be kept in a lock file for control purposes.
Right to cancellation
You can also request the deletion of your personal data, as far as no legal storage obligations exist. If such an obligation exists, we will block your data on request. If the relevant legal requirements are met, we will delete your personal data even if you do not request it.
Right to data transferability
You are entitled to require us to provide the personal data transmitted to us in a format that permits the transmission to another location.
Right of appeal to a supervisory authority
You have the opportunity to complain to one of the data protection supervisory authorities.
Bavarian State Office for Data Protection Supervision (BayLDA)
27 Promenade, D-91522 Ansbach
Phone: +49 981 53-1300
Fax: +49 981 53-981300
You can open the complaint form of the Bavarian Data Protection Authority via the following link: https://www.lda.bayern.de/de/beschwerde.html
right of objection
You have the possibility to revoke the use of your data for internal purposes with effect for the future at any time. All you need to do is send an e-mail to firstname.lastname@example.org However, such revocation does not affect the legality of the processing procedures carried out by us up to that point. This does not affect data processing with regard to all other legal bases, such as the initiation of contracts (see above).
Protection of your personal data
We take contractual, organisational and technical security measures in accordance with the state of the art in order to ensure that the provisions of data protection laws are observed and thus to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons.
The security measures include in particular the encrypted transmission of data between your browser and our server. A 128-bit SSL (AES 128) encryption technique is used for this. This includes your IP address.
Your personal data is protected in the context of the following points (excerpt):
Protecting the confidentiality of your personal data
In order to protect the confidentiality of your personal data stored with us, we have taken various measures for access, access and access control.
Protecting the integrity of your personal data
In order to maintain the integrity of your personal data stored with us, we have taken various measures for passing on and input control.
Maintaining the availability of your personal data
In order to maintain the availability of your personal data stored with us, we have taken various measures for order and availability control.
The security measures in use are continuously improved in line with technological developments. Despite these precautions, due to the uncertain nature of the Internet, we cannot guarantee the security of your data transmission to our online offer. Therefore, any data transmission from you to our online offer is at your own risk.
Protection of minors
Persons under 16 years of age may not transmit any personal data to us without the consent of their legal guardians. Personal information may only be made available to us by persons under the age of 16 with the express consent of their legal guardians or by persons under the age of 16 or over. These data will be processed in accordance with this data protection declaration.
Persons under 18 years of age may not transmit any personal data to us without the consent of their legal guardians. Personal information may only be made available to us by persons under the age of 18 with the express consent of their legal guardians. These data will be processed in accordance with this data protection declaration.
Our online offer: Browser Cookies
Control of cookies by the user
Browser cookies: You can set all browsers to accept cookies only on request. Also, only cookies whose pages are currently being visited can be accepted. All browsers offer functions that enable the selective deletion of cookies. The acceptance of cookies can also be generally switched off, however, if restrictions in the user-friendliness of this online offer have to be accepted.
Use of First-Party Cookies (Google Analytics Cookie)
Log Google Analytics cookies:
Unique users – Google Analytics collects and groups your data. All activities during a visit are summarized. By setting Google Analytics cookies, a distinction is made between users and unique users.
User activity – Google Analytics cookies also store information about the start and end time of a visit to the website and how many pages you have viewed. When the browser is closed or the user is inactive for a long time (default 30 minutes), the user session is terminated and the cookie records the visit as finished. The date and time of the first visit are also recorded. The total number of visits per unique user is also logged. External link: http://www.google.com/analytics/terms/de.html
You can prevent Google from collecting the data generated by the cookie and relating to the use of the online offer (including your IP address) and from processing this data by Google by downloading and installing the following link in the browser plug-in:
External link: http://tools.google.com/dlpage/gaoptout?hl=en.
Further information can be found under “Web analysis service Google Analytics / Universal Analytics”.
Use of third-party cookies
In our online offer, third party providers use the uploading of editorial texts or advertisements[more] Cookies (Third-Party-Cookies). Third-party providers are also subject to strict data protection requirements regarding the accessibility of personal data.
Lifetime of the used cookies
Cookies are managed by the web server of our online offer. This online offer uses:
Transient Cookies/Session Cookies (one-time use)
Lifetime: Until this online offer is closed].
Persistent cookie (persistent browser identification)
Lifetime: 30 days]
Disable or remove cookies (opt-out)
Every web browser offers possibilities to restrict and delete cookies. For more information, please visit the following websites:
Web analysis service Google Analytics / Universal Analytics
We use Google Analytics, a web analysis service of Google Inc. “(“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this online offer is usually transferred to a Google server in the USA and stored there. Data is therefore transferred to a third country. It is taken into account that appropriate/adequate guarantees are available and that you have enforceable rights and effective remedies at your disposal.
You can obtain a copy of the appropriate guarantees by clicking on the links below:
Privacy Shield: https://www.privacyshield.gov/list
Standard contractual clauses:
However, in the event that IP anonymisation is activated in our online offer, Google will reduce your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area beforehand.
We point out that this online offer uses Google Analytics with the extension “_anonymizeIp()” and therefore IP addresses are only processed further in abbreviated form in order to exclude direct personal reference.
We also use Google Analytics reports to track demographic characteristics and interests.
You can also prevent Google from collecting the data generated by the cookie and relating to the use of the online offer (including your IP address) and from processing this data by Google by downloading and installing a browser plug-in via the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
As an alternative to the browser plug-in or within browsers on mobile devices, the following link applies to set an opt-out cookie that will prevent Google Analytics from collecting data in the future within this online offer (this opt-out cookie only works in this browser and only for this domain, delete the cookies in this browser, click the link again): Disable Google Analytics
Using Google Tag Manager
We use the Google Tag Manager. This service allows website tags to be managed through an interface. The Google Tag Manager only implements tags. No cookies are set and no personal data is collected. The Google Tool Manager triggers other tags that may collect data. The Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains valid for all tracking tags if they are implemented with the Google Tag Manager. More information about the Google Tag Manager can be found under the following link: http://www.google.de/tagmanager/use-policy.html
You have the option of preventing all Google Tag Manager tags from being sent. To do this, click on the opt-out link below to place the Google Tag Manager opt-out cookie in your browser.
Click here to opt out of Google Tag Manager capture.
Use of Google Maps
Detailed details on transparency and options as well as the data protection regulations can be found in the data protection center of google.de: https://www.google.de/intl/de/policies/privacy/?fg=1
Use of Facebook plugins
Our pages include plugins from the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA). You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our page. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like-Button” while logged into your Facebook account, you can link the contents of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, are not aware of the content of the transmitted data or its use by Facebook. Further information can be found in the facebook data protection declaration at http://de-de.facebook.com/policy.php
If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account.
Use of Leadinfo
We use the lead generation service provided by Leadinfo B.V., Rotterdam, The Netherlands, which recognizes visits of companies to our website based on IP-addresses and shows us related publicly available information, such as company names or addresses. In addition, Leadinfo places two first-party cookies for providing transparency on how our visitors use our website and the tool processes domains from provided form inputs (e.g. “leadinfo.com”) to correlate IP addresses with companies and to enhance its services. For additional information, please visit www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have an opt-out option. In the event of an opt-out, your data will no longer be used by Leadinfo”.
When you register for our e-mail newsletter, personal data is collected. These data are used by us for our own advertising purposes in the form of your e-mail newsletter, provided that you have expressly agreed to the following:
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending an e-mail to email@example.com After cancellation your e-mail address will be immediately deleted from our newsletter distribution list and included in a file to ensure revocation.
With newsletter tracking, user behavior is recorded pseudonymously. This is the following pseudonymised data: Recipients, recipients less bounces, recipients in queue, recipients skipped, unique unsubscription rate, unique unsubscriptions, bounce rate, bounces (including hard and soft bounces), unique opening rate, unique openings, opening rate, openings, unique click rate, unique clicks, clicks, effective unique click rate, clicks to segment target groups.
We work together with an external service provider, SoftTec GmbH, Straße + Nr., PLZ + Ort, for the delivery of the newsletter. Your personal data will be forwarded to SoftTec GmbH for sending the newsletter and will only be processed by SoftTec GmbH according to our instructions.
Newsletter tracking: If you have expressly consented before, a newsletter tracking (also called web beacons or tracking pixels) is used. When the newsletter is delivered, the external server can then record certain recipient data, e.g. the time of retrieval, the IP address or information on the e-mail program (client) used. The name of the image file is individualized for each mail recipient by appending a unique ID. The mail sender remembers which ID belongs to which e-mail address and can thus determine which newsletter recipient has just opened the e-mail when retrieving the image.
Changes to our data protection regulations
Each company or trademark mentioned here is the property of the respective company. Trademarks and names are mentioned for information purposes only.
For users residing in the Russian Federation, the following applies: The foregoing services of our online offer are not intended for citizens of the Russian Federation residing in Russia. If you are a Russian citizen resident in Russia, you are expressly informed that any personal data that you provide to us via this online offer is entirely at your own risk and responsibility. You further agree that you will not hold us responsible for any failure to comply with Russian Federation laws.